Who is Jettis?

What services does Jettis offer?

Why are fraud protection services so critical?

What is an Internet Merchant Account?

How do I get a merchant account?

Once I have an Internet Merchant Account, how do I begin accepting credit cards for online sales?

What if I don't want my own Internet Merchant Account?

I'd like to inquire about charges on my credit card (or bank statement). Who do I contact?

Glossary




Who is Jettis?
Jettis.com provides secure online credit card processing services for merchants on the Internet. Jettis takes on the responsibilities of processing actual transactions and then transferring money to your business checking account. In addition, we provide fraud protection as well as customer service related to credit card transactions. This allows you to concentrate on your online business rather than the complexities associated with secure online transactions.


What services does Jettis offer?
Jettis combines state-of-the-art equipment and personnel to provide the fastest and most secure e-commerce solution available. Most user transactions are processed and approved within 2 to 4 seconds.We maintain a large negative database which has over three years of carefully screened data to protect your business from fraudulent transactions. And our advanced, real-time reporting features allow you to effectively manage your account 24 hours a day. (For more information, see products.)


Why are fraud protection services so critical?
Internet credit card transations are a great deal like mail order transactions. There is an inherent risk involved because the merchant cannot take a physical card swipe nor secure a valid signature. For example, one form of credit card fraud involves protesting online charges. Unfortunately for merchants, such disputes are almost uniformly settled in favor of the card holder. In those cases, the merchant is not only liable for the actual amount of the chargeback, but banks routinely add on a $25.00 to $30.00 fee. And should there be a large number of chargebacks, the bank may cancel the entire merchant account and prohibit the merchant from taking any more online credit card transactions.

In response, Jettis has spent three years building a large negative database of user names and card numbers which have been flagged for violations such as these. Each transaction is run through filters which search for "red flags" and any occurence will cause the transaction to be declined. You may view reports which give details on these cancelled transactions, and the reason for the decline, at any time.


What is an Internet Merchant Account?
An Internet Merchant Account is a special bank account that is set up, specifically and solely, for the purpose of accepting credit cards online. Since online merchants cannot take a card swipe nor obtain a customer signature, different rules and account requirements usually apply to internet merchant accounts when compared to traditional, face-to-face merchant accounts.


How do I get a merchant account?
Just call Jettis at (800) 4 JETTIS and ask to speak to a sales representative. We will be able to help you obtain your own Internet merchant account.


Once I have an Internet Merchant Account, how do I begin accepting credit cards for online sales?
Once you have an internet merchant account, simply open an account with Jettis and we can usually have you accepting credit cards within 24 hours. We will provide you with all the information you need to update your site, access your accounts, and track your profits.


What if I don't want my own Internet Merchant Account?
Simply call Jettis at 800-4-JETTIS. We have a third party processing solution called jetbill.


I'd like to inquire about charges on my credit card (or bank statement). Who do I contact?
Please visit Customer Service: http://www.billingservices.com
 

For more information, contact sales@jettis.com or 1-800-4-JETTIS.
Do you need to cancel your account or have a question
about your Bank Statement? Contact Customer Service Here.

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